So on Sunday we had a little party for Jack's birthday. He had a blast and thank you to everyone who celebrated with us. Jack got a very special gift on Sunday...
Why is an automated "help" line never helpful??????? It is set up to "help" the end-user, however it never actually answers your question. And when you try to get to an actual person, they cut you off!! I tried this service 4 time today with the same result. I ended up having to go in person to the facility. Something that took 5 minutes at the facility took me almost an hour via phone. And yes, I attempted on-line first and was directed to the call the "helpline". I consider myself an intelligent person. I can follow simple directions, however when the mistake was not my fault(their computer glitch) and I am harassed for it, it makes me want to go postal on the people. However, I had to take Jack with me and it was not appropriate at the time.
This weather is beyond odd for November in MO. Yesterday was sunny and in the 80's and today it is in the 70's. We're supposed to be having 40's and 50's.